Privacy Policy

SR Capital Senior Secondary School, managed by Priya Charitable Society and situated at Q-Block, Mohan Park, Naveen Shahdara, Delhi-110032 ("School", "we", "us" or "our"), respects the privacy of students, parents, guardians, employees, applicants and website visitors.

This Privacy Policy explains how we collect, use, share and protect personal information through our website, online forms and connected school services.

1. Information We Collect

Depending on your interaction with the School, we may collect:

• Contact information: Name, email address, telephone number and postal address.
• Admission and student information: Student's name, date of birth, class sought, parent or guardian details, previous school information and supporting documents submitted for admission.
• School-service information: Information needed for academic administration, examinations, activities, transport or other services you request.
• Health and accessibility information: Information voluntarily provided or reasonably required for student safety, medical assistance or educational support.
• Payment information: Fee amount, transaction reference, payment status and related accounting records.
• Employment information: Résumés, qualifications, experience and other information submitted by job applicants.
• Technical information: IP address, browser and device information, pages visited and security logs collected through website operation.

We seek to collect only information reasonably necessary for the stated purpose. Please avoid submitting unrelated personal or medical information through general enquiry forms.

2. How We Use Information

We use personal information to:

• Respond to enquiries and process admission applications.
• Provide education and administer student records and school services.
• Communicate notices, attendance updates, fee information and event details.
• Process payments and maintain financial records.
• Support student welfare, accessibility and safety.
• Consider employment applications.
• Maintain website functionality, prevent misuse and investigate security incidents.
• Meet applicable legal, regulatory, examination-board and recordkeeping requirements.

Where consent is required, we will request it separately for the relevant purpose. Merely visiting our website does not constitute consent to unrelated uses of personal information.

3. Children's Privacy

We recognise that children's personal information requires particular care.

Online admission applications and submissions concerning students under 18 should be made by, or with the involvement of, a parent or lawful guardian. Where required by applicable law, we obtain and verify parental or guardian consent before processing a child's personal information.

We do not sell children's personal information or use it for targeted advertising. Information concerning children is used only for disclosed educational, administrative, welfare, safety or other legally permitted purposes.

Parents or guardians who believe that a child has submitted information inappropriately may contact us using the details below.

4. Student Photographs, Videos and Achievements

The School may wish to publish student photographs, videos, creative work or achievements on its website, official social media pages or school publications.

For optional publicity, we seek separate permission from the parent or lawful guardian, or from the student where legally appropriate. Refusing optional publicity permission will not affect admission or access to education.

You may contact us to withdraw permission for future use or request removal from channels controlled by the School. We will assess and act on the request, subject to applicable legal requirements. Copies already printed, downloaded or independently shared by others may not be recoverable.

5. Cookies and Website Technologies

Our website may use essential cookies or similar technologies to operate securely and remember necessary preferences. The school uses Google Analytics and social media platforms like Instagram, Facebook, YouTube, etc. to post school-related activities.

Where required, optional technologies will be activated only after obtaining consent. You may also manage cookies through your browser settings, although disabling essential cookies may affect website functions.

6. When We Share Information

We do not sell or rent personal information. We may share relevant information with:

• Authorised school staff who need it for their duties.
• Service providers supporting website hosting, school management, communication, payments or other requested services.
• Education departments, examination boards and public authorities where required or permitted by law.
• Professional advisers, auditors or emergency services where reasonably necessary.

Service providers are expected to protect information and use it only for authorised purposes. We limit disclosures to information reasonably necessary for the relevant task.

7. Online Payments

Where online payments are available, they are processed through edunext technologies, razorpay under that provider's applicable terms and privacy notice.

The School does not collect or store full card numbers, CVV codes, UPI PINS or payment OTPs.

Never share payment passwords, PINs or OTPs through school enquiry forms, email or telephone calls.

8. Information Security

We use reasonable administrative, technical and organisational safeguards appropriate to the information we handle. Access is restricted to authorised persons according to their responsibilities.

No internet transmission or electronic storage system is completely secure. If a personal information breach occurs, we will take appropriate action and provide notifications where required by applicable law.

9. Retention of Information

We retain information only for as long as necessary for the purpose for which it was collected, including applicable educational, accounting, legal and regulatory requirements.

Retention periods differ for admission enquiries, student records, payment records, employment applications and technical logs. Information no longer required is securely deleted, destroyed or anonymised, subject to lawful retention requirements.

You may contact us for information about the retention period applicable to a particular record.

10. Your Choices and Requests

You may contact the School to:

• Ask about the personal information we hold about you or your child.
• Request correction of inaccurate or incomplete information.
• Request deletion of information that is no longer required.
• Withdraw consent where processing depends on consent.
• Opt out of optional promotional communication.
• Raise a privacy concern or exercise rights available under applicable law.

We may reasonably verify your identity and authority to act for a child before responding.

Some records must be retained by law, and withdrawing information necessary for a particular optional service may affect our ability to provide that service. We will explain any relevant limitation.

11. External Websites

Our website may link to external websites or services. Their privacy practices are governed by their own policies. Please review those policies before submitting personal information.

12. Contact and Privacy Grievances

For privacy requests, complaints or concerns, please contact:

Privacy / Grievance Contact: Mr. Dinesh Yadav
SR Capital Senior Secondary School
Q-Block, Mohan Park, Naveen Shahdara, Delhi-110032
Email: info@srcapital.in
Telephone: 7508832000

Please describe your concern and provide sufficient details for us to respond. Do not include passwords, OTPs or unnecessary identity documents.

We will acknowledge and address requests within the timelines applicable under law. Where available under applicable law, you may also approach the competent authority through its prescribed grievance process.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in school services, website functions or applicable law. The revised version and effective date will be displayed on this page.

Where required, we will provide additional notice or obtain fresh consent for a new purpose.